BeyondTrust Remote Support
BeyondTrust Remote Support is an advanced, secure remote access solution that enables IT teams and customer support professionals to provide instant, reliable, and compliant remote assistance. This course offers a deep dive into BeyondTrust’s remote support capabilities, covering secure connections, session management, integration with IT service management (ITSM) tools, and compliance best practices.
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Download the course syllabus. Program duration - 4 Days, Live Online
Orbus International Program Highlights
Orbus International offers 100% practical, industry-driven IT and cybersecurity training programs designed to meet the dynamic demands of today’s digital world. Our expert-led sessions focus on real-time projects, hands-on labs, and scenario-based learning, ensuring you gain skills that truly matter in the industry.
With flexible online and offline learning modes, lifetime access to recorded sessions, and personalized doubt-clearing support, we make professional upskilling seamless and effective for students, working professionals, and corporate teams alike.
Course Description
Course Insight
BeyondTrust Remote Support is an advanced, secure remote access solution that enables IT teams and customer support professionals to provide instant, reliable, and compliant remote assistance. This course offers a deep dive into BeyondTrust's remote support capabilities, covering secure connections, session management, integration with IT service management (ITSM) tools, and compliance best practices.
Prerequisites
To maximize the learning experience, participants should have:
- Basic knowledge of IT support and remote access tools.
- Familiarity with network security and authentication concepts.
- Understanding of IT service management (ITSM) workflows.
WHO SHOULD ATTEND?
This course is designed for professionals responsible for IT support, remote access security, and service management, including:
- IT help desk and support engineers.
- System administrators and network engineers.
- ITSM professionals and service desk managers.
- Security and compliance officers.
- Managed service providers (MSPs).
Target Audience
This course is particularly valuable for professionals working in:
- IT support and service management.
- Cybersecurity and risk management.
- Healthcare and financial services.
- Retail and e-commerce industries.
- Government and public sector IT teams.
Syllabus
| Introduction to BeyondTrust Remote Support | ||
|---|---|---|
| Setting Up Secure Remote Connections | ||
| Session Management and Collaboration | ||
| Integration with ITSM and Business Tools | ||
| Security and Compliance Best Practices | ||
| Advanced Features and Customization | ||
| Performance Optimization and Troubleshooting |
WHAT YOU WILL LEARN?
By the end of this course, you will:
- Understand the key features and benefits of BeyondTrust Remote Support.
- Learn how to establish secure remote connections without compromising security.
- Explore session management techniques, including multi-session support and session transfer.
- Discover how to integrate BeyondTrust with ITSM tools like ServiceNow and Salesforce.
- Implement best practices for remote access security and compliance.
- Gain insights into screen sharing, file transfer, and remote control functionalities.
- Configure user roles, permissions, and authentication protocols.
- Monitor, log, and audit remote support sessions for regulatory compliance.
- Optimize remote support efficiency while minimizing security risks.
BUSINESS TAKEAWAYS
Organizations leveraging BeyondTrust Remote Support can expect:
- Increased IT support efficiency with secure, fast remote access.
- Enhanced security and compliance through controlled access policies.
- Improved customer satisfaction with quick issue resolution.
- Streamlined ITSM workflows through seamless integrations.
- Reduced operational costs with optimized remote support strategies.
WHAT YOU WILL RECEIVE?
Participants will gain access to:
- Live expert-led training sessions.
- Hands-on labs and real-world remote support exercises.
- Comprehensive learning materials, including user guides and case studies.
- A certificate of completion showcasing expertise in remote support.
- Practical strategies for enhancing IT support and security.
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BeyondTrust Remote Support TRAINING CALENDAR
| Start Date | End Date | Start - End Time | Batch Type | Training Mode | Batch Status | |
|---|---|---|---|---|---|---|
| 2025-01-23 | 2025-01-27 | 19:00 - 23:00 IST | Weekend | Online/Offline | [ open ] |
Choose Your Preferred Learning Mode
1-TO-1 TRAINING
Customized schedule
Learn at your dedicated hour
Instant clarification of doubt
Guaranteed to run
ONLINE TRAINING
Flexibility, Convenience & Time Saving
More Effective
Learning Cost Savings
Preferred
CORPORATE TRAINING
Anytime, Anywhere – Across The Globe
Hire A Trainer
At Your Own Pace
Customized Corporate Training
For Business
Looking for a customized training?
Benefits You Will Access
Why Cybersec Trainings?
Expertise and Reputation
Comprehensive Training Programs
Industry-Relevant Curriculum
Certification and Career Advancement
Certified & Experienced Instructors
FAQs
What is BeyondTrust Remote Support?
BeyondTrust Remote Support is a secure remote access solution designed for IT teams and support professionals to assist users while maintaining security and compliance.
Do I need prior experience with BeyondTrust?
No prior experience is required, but a basic understanding of IT support and remote access technologies is beneficial.
Will I get hands-on practice?
Yes, the course includes hands-on exercises and real-world scenarios.
What certification will I receive?
Participants will receive a completion certificate demonstrating their expertise in BeyondTrust Remote Support.
How long does the course last?
The course typically spans 3-5 days, depending on the learning format (self-paced or instructor-led).
Here's What People Are Saying About Cybersec Trainings
Vineet Tomar
India
Kishore covered the Basics and helped us do the Labs during the training session. It helped us to practice and apply the concepts during the session. He also pro-actively asked for any issues and helped to clarify the doubts during Labs. I appreciate his efforts & thank Orbus International for arranging such a interactive training program.
Eshwar Egga
India
The practical sessions on Alibaba Cloud were highly engaging, offering hands-on experience that made learning effective. The trainer’s knowledge was exceptional, simplifying complex topics with ease. Orbus International’s focus on both practical application and in-depth expertise makes their training programs highly valuable for anyone looking to master cloud technologies.
Anshul Mittal
India
I had the privilege of receiving training on Alibaba Cloud from Orbus International, and it was an exceptional experience. The content was well-structured, and the trainers were highly knowledgeable, making complex concepts easy to grasp. I feel much more confident in my skills now, thanks to the quality of training delivered.
Tejasri S
India
“Content explanation is too good where even those new to SailPoint also can understand the content but as I don’t have much practice about programming language it was bit difficult for me to follow up else it’s too good .
Just one drawback/ feedback is practice time for LAB could’ve been for one more additional week where I could’ve got more hands-on and get myself well equipped.”
Gopi Batta
India
Good to learn new skill. Very happy to be a part of the course.
Akanksha Verma
India
Duck Creek Training was better than I expected! The hands-on lessons and expert guidance gave me the confidence to handle real projects. I highly recommend it.
Sreejith R
India
“Very informative and helpful course. I gained a lot of valuable insights!”
Parasaran M
India
“Excellent course! Well-presented, informative, and highly recommended!”
